Our refund policy is designed to keep online Homam, Havan, Yagya and Puja bookings clear, fair and transparent for devotees worldwide.
DivineFuture accepts online bookings for spiritual and Vedic ritual services. Once a booking is confirmed, arrangements may begin specifically for the devotee's selected Homam, Havan, Yagya or Puja.
Where a refund is approved, it will normally be processed to the original payment method. Any applicable payment-gateway or transaction charges that cannot be recovered may be deducted from the refundable amount.
If a devotee requests cancellation sufficiently before the scheduled ritual and DivineFuture has not yet incurred non-recoverable preparation or service costs, the booking may be eligible for a refund.
If ritual arrangements, Samagri preparation, Pandit Ji scheduling, special arrangements or other service-related work has already begun, the refund may be reduced or may not be available for the portion of costs already incurred.
Each request will be reviewed based on the actual stage of the booking and the costs already committed for that service.
Cancellations made on the scheduled date, after the ritual has commenced, or when the Pandit Ji/service team has already been reserved and preparations have been completed are generally not eligible for a full refund.
Where practical, DivineFuture may offer rescheduling instead of cancellation, subject to availability and the nature of the ritual.
We understand that plans can change. A devotee may request a change of date or time before the scheduled ritual. Rescheduling is subject to Pandit Ji availability and the requirements of the selected ritual.
If DivineFuture is unable to conduct a confirmed ritual because of an issue within our responsibility and an alternative date or suitable replacement cannot reasonably be arranged, the affected booking may be eligible for a refund.
Where possible, we will first try to offer a mutually suitable alternative date or arrangement.
Events outside reasonable control—such as natural disasters, severe government restrictions, major technical failures, transport disruptions, public emergencies or other extraordinary circumstances—may affect a scheduled ritual.
In such situations, DivineFuture will make reasonable efforts to reschedule the service. Refunds, if applicable, will be considered according to the circumstances and recoverable costs.
Once DivineFuture approves a refund, the time taken for the amount to appear in the customer's account can depend on the payment gateway, bank or card issuer. DivineFuture does not control the processing time after the refund has been initiated.
International payments may also be subject to exchange-rate differences or bank/payment-provider charges outside DivineFuture's control.
If you believe you have made a duplicate payment or have been charged incorrectly, contact us promptly with the booking details and payment reference. We will verify the transaction and, where appropriate, process the eligible refund.
Please contact DivineFuture with your booking details. To help us process your request quickly, include:
DivineFuture may update this Refund Policy from time to time to reflect changes in services, booking procedures or applicable requirements. The latest version published on this page will apply to future bookings.
For any question regarding cancellation, rescheduling or refund eligibility, please contact us before taking any action on your booking. Our team will review the request and guide you according to the booking status.